Refund policy
Returns & Exchanges
Because our apparel is made to order, we do not accept returns or exchanges for incorrect sizing, color choice, or change of mind.
However, if your item arrives damaged, misprinted, or defective, we’ve got you covered.
Eligibility
- Issues must be reported within 30 days of delivery
- Please include your order number and clear photos of the issue
What we’ll do
- Approved issues will receive a free replacement or refund
- No need to return the damaged item
How to contact us
Email us at: dogoodapparelco@yahoo.com
Subject line: Order Issue – [Order Number]
Important note
A portion of every purchase is donated to a dog rescue. Because of this, we cannot offer refunds for sizing or preference-related issues.